Job Details
Job Title: Property Manager
Employer: Jones Lang LaSalle (JLL)
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Location: 110 Matheson Blvd. West, Suite 107, Mississauga, ON
Terms of employment: Permanent employment, Full-time
Start date: Starts as soon as possible
Verified: Yes
About Us
At JLL, we are shaping the future of real estate for a better world by combining world-class services, advisory, and technology with our various clients. We are also committed to recruiting the best of the best and most talented people in our industry. As well as supporting them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. If you have deep experience in commercial real estate, skilled trades, and technology, our company got you!
Furthermore, if you want to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. We are therefore searching for a Property Manager for one of JLL’s key client portfolios in Mississauga and the GTA. The main building is located in Mississauga and the team here works two days per week (Tuesday and Wednesday).
Our other buildings are located in Etobicoke, Burlington, and North York. Meanwhile, you will need a vehicle for site visits including frequent inspections and tenant interactions. The Property Manager will play an important role in maintaining open communication with tenants and swiftly attending to their requests.
As well as resolve their complaints about our company standards and procedures. Being a part of our team, we will rely on your superior customer service skills, ensuring tenants are comfortable and secure, operational, and financial inquiries are addressed effectively. Additionally, you will play a key role in managing, coaching, and mentoring our building operations and administrative staff.
How To Apply
Apply online through the company’s website
Job Responsibilities
- You will manage, coach, and mentor building operations and administrative staff.
- You will prepare budgets, and reports, and track variances for financial and operational management.
- In addition, you will work closely with operations to oversee the execution of a preventative maintenance program for plant and equipment.
- Also, you will need to liaise with tenants and assist them with initiatives.
- Review prices and monitor maintenance/service contracts for cost-effective operations
- You will implement processes, systems, and best practices to increase the net income and collaborate with leasing for optimal occupancy.
- You must also ensure that all vacant spaces are marketable to minimize downtime and increase revenue.
- Conduct regular inspections of the properties and maintain maintenance standards
Requirements
- Obtain a minimum of five years experience in property management.
- Have at least two years in a management role in a commercial setting.
- Possess strong financial acumen and experience with capital budgets.
- In addition, industry-related certification is considered an asset.
- You must have a strong working knowledge of MS Office.
- Knowledge of HVAC, building systems, construction process, and ability to read drawings required.
Benefits
- Join an industry leader and shape the future of commercial real estate
- Deep investment in cutting-edge technology to power your work
- Comprehensive and competitive benefits plan
- A supportive, caring, and diverse work environment designed for your growth and well-being
Location
On-site, Mississauga, ON. If you find this job description fascinating, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need reasonable accommodation because of a disability for any part of the employment process, including the online application and/or overall selection process, you should contact Accommodation Requests. This email is only to request an accommodation.
Qualities Of A Good Property Manager
Patience
It’s not a surprise that property management is a challenging job and can be stressful sometimes. Some contractors might be behind schedule, tenants can pay their rent late, and investors have some unrealistic expectations. However, being a property manager, you will always need to have patience and deal with each stakeholder politely and diplomatically.
You should always listen before giving your verdict. Being able to listen helps you with handling complaints and stressful situations gracefully. Patience is the key to great customer service in property management.
Assertiveness
Although you need to always emphasize patience in your decision-making, property management is a balancing act. From time to time, you’ll need to exercise assertiveness. Investors and residents will appreciate a property manager who can cut through bureaucratic red tape and come up with solutions as fast as possible.
And while that might mean applying some pressure on vendors and distributors, a firmer touch might be the right tool for the job. Oftentimes, you may likely come across problems such as late rent payments from residents that require you to step up and be assertive. In this situation, you must be firm but polite to get them back on track.
Professionalism
Whether you’re taking a softer or more assertive approach to tackling your latest property management challenge, you must always maintain an air of professionalism. You will need to get along in a kind but firm manner with residents, investors, and contractors, among others. In addition, when dealing with sensitive business matters or showing assertiveness, you must always know your limits and have control over your words. A good property manager always treats others with respect, speaks professionally, and dresses well.
Strong Communication Skills
Property management is mostly about dealing with various people all the time. Therefore, you will need to keep your clients and investors up-to-date with news about their property. And residents look to you for clear communication about building policies, maintenance, and other important matters.
Moreover, you are the primary point of contact for prospective residents and as such, your job is to get them to sign a lease. If you want to improve yourself as a property manager, you need to have exceptional communication skills. Clear and precise communication is the key to successful property deals and helps reduce the chances of a mix-up or a dispute. Strong communication keeps your building running like a well-oiled machine.
Organized
Most property managers juggle several responsibilities at once. You might be managing eviction proceedings for one unit and renewing leases or renovating other units. In the meantime, you may be meeting with prospective residents and showing them different properties.
If you want to stay on top of things, you need to take care of all these tasks simultaneously. While hiring you, many property owners will look for your organizational skills and how you deal with multiple tasks at a time.
Tech-savvy
Just like numerous industries, property management is rapidly expanding. Based on this, lots of new technologies are being introduced to improve the building management process. Ranging from various software applications to advanced access control hardware, technology helps property managers maintain and market units by automating processes.
So, instead of shying away from technology, embrace it. Stay updated with the latest proptech trends and invest time in learning these technologies instead of ignoring them.
An Investor Mindset
While you don’t need to be an expert on investing, a good property manager always has an investor mindset. You should always be aware of the state of the rental market and what you can do to boost the building owner’s bottom line. Share ideas with owners and investors as to where, how, and when they can add value to their property to maximize ROI.
The rental return on the property you are managing is an indicator of the health of a stakeholder’s investment. As a result, you must understand the impact of your actions on owners’ financial goals.
Keep owners happy by making sure vacancy rates remain low.
You should be aware of the property’s condition and suggest maintenance accordingly before it becomes a costly issue. Furthermore, make sure the rent is comparable to market prices while making allowances for amenities like an in-building gym or smart technology.
Quick Response Times
If you already work in property management, then you are aware that your phone and email are constantly pinging. It feels like the number of hours in the day is not enough to return all those calls, texts, and emails. However, when you maintain quick response times, it will be helpful to you as a good property manager.
By responding to inquiries, complaints, problems, and feedback right away, you just show that you care. This is very important whether you are communicating with owners, residents, or prospects.
Good Negotiating Skills
In the course of managing your building, you’ll undoubtedly work with plenty of contractors, third parties, and vendors. It’s necessary to invest in other providers’ services because you can’t do everything in-house. But you also want to save money and protect your budget.
That’s where negotiating skills come in.
Effectively negotiating with vendors means getting important services at the best price possible. If you can negotiate a better price or plan, you will maximize your NOI and prove yourself to ownership.